Privacy Policy

Last updated: June 1, 2026

Aluna Marketing Agency, SL is a professional marketing agency headquartered in Barcelona, Spain. We specialise in social media marketing, content creation, influencer and creator management, and paid media for wellness and consumer product brands. Our website is aluna-agency.com. When this policy refers to "we", "us", or "our", it refers to Aluna Marketing Agency.

What data we collect

We may collect personal data in the following ways: when you submit an enquiry or contact form on our website, when you apply for a giveaway, offer, or campaign through our website or a LinkedIn ad, when you sign up to receive communications from us, or when you engage with us directly via email or social media. The data we collect may include your first and last name, email address, job title, company name, company website, and any additional information you choose to share with us. We only ever collect information you voluntarily provide.

How we use your data

We use your personal data to respond to your enquiries and assess any applications you submit, to provide you with information about our services that may be relevant to you, to follow up on potential collaborations or partnerships, to send occasional marketing communications where you have given consent, and to improve how we communicate and work with our clients and prospects. We will never use your data for any purpose beyond what is described here without first obtaining your consent.

Legal basis for processing

We process your personal data on the basis of legitimate interest — specifically, to respond to your enquiry or application — and, where applicable, on the basis of your explicit consent. You may withdraw your consent at any time by contacting us at hello@alunaagency.es.

Who we share your data with

We do not sell, trade, or rent your personal data to third parties. We may use trusted third-party tools and platforms to manage our communications and operations — such as email marketing software and CRM tools — all of which are contractually bound to handle your data securely and in compliance with applicable data protection laws. We will never share your data with any party for their own marketing or commercial purposes.

International data transfers

As a company operating across the EU and UK, we take appropriate steps to ensure that any transfer of personal data outside of these regions is handled in compliance with applicable data protection legislation, including the UK GDPR and EU GDPR.

How long we keep your data

We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected. If you submitted an enquiry or application and we do not enter into an ongoing relationship, we will retain your data for a maximum of 12 months before securely deleting it. You may request deletion of your data at any time.

Your rights

Under UK and EU data protection law, you have the right to access the personal data we hold about you, request that we correct any inaccurate data, request that we delete your data, object to or restrict how we process your data, and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at hello@alunaagency.es. We will respond to all requests within 30 days.

Cookies

Our website may use essential and analytical cookies to ensure it functions correctly and to understand how visitors interact with it. We do not use cookies to track you across other websites or serve you targeted advertising. You can manage or disable cookies at any time through your browser settings.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page will always reflect when it was last updated. We encourage you to review it periodically.

Contact

If you have any questions, concerns, or requests relating to this privacy policy or how we handle your data, please contact us at hello@alunaagency.es.